We offer a 30-day return policy. Items must be in new condition, unworn or unused, with tags, and in the original packaging. Please see our Returns and refund Policy for more details.

Refunds are typically processed within 2 days after we receive the returned item.

Yes, we offer exchanges for damaged, incorrect, or defective products. Please contact our support team at contact@thesprajet.com for assistance with exchanges.

If you receive a damaged or incorrect item, please contact us immediately upon receipt so that we can investigate and resolve the issue promptly.

We offer free shipping to all our valued customers in the United Kingdom. Please refer to our Shipping Policy for more details.

At the moment, we only offer shipping to customers within the United Kingdom.